Error messages: BlackBerry Device Software

Error messages: BlackBerry Device Software

"App" or "JVM" might appear before an error message.
For example, "JVM Error 101" or "App Error 200."


Error message and cause

Possible solution

Error 101: Application error
Error 102: Java file error
Error 106: Graphics system error
Error 205: Security service error
Error 502: Process terminated error
Error 503: Data corruption issue
Error 504: Data corruption issue
Error 505: BlackBerry Device Software update error
Error 507: Application file error
Error 508: Invalid object found
Error 512: System error
Error 523: BlackBerry Device Software error
Error 525: System error
Error 526: Critical object missing
Error 527: Critical object missing
Error 529: File system corruption
Error 532: Application error
Error 543: Incompatible file system
Error 552: Insufficient storage space available during startup
Error 561: Application error
Error 602: Application error
Error 603: Application error

Try the following actions:
1. Reset your BlackBerry® smartphone
2. If the error message still appears after you reset your smartphone, reload your BlackBerry® Device Software. The reload process deletes your smartphone data.


Error 200: BlackBerry Device Software error
Error 545: Incompatible file system

Try the following actions:
1. Reset your smartphone.
2. If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
3. If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.

Error 203: Application process terminated

Try the following actions:
Reset your smartphone.

Error 501: Memory corruption
Error 517: Hardware/software conflict
Error 547: Hardware or system issue

Try the following actions:
Contact your wireless service provider.

Error 513: User attempted to reset the smartphone after exceeding the maximum number of permitted password attempts
When this error occurs, all of your smartphone data is deleted to prevent unauthorized access to your information.
If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to change options that will minimize the chance of this error message appearing again. For more information, contact your administrator.

Try the following actions:
1. Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
2. If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.

Error 576: IT policy issue
Try the following actions:
Contact your administrator.
1. Reload the BlackBerry Device Software using the BlackBerry Desktop Software

Related concepts
BlackBerry Device Software
Getting started: Security
Related tasks
Reset your smartphone

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